# Quote the numbers - Benefits of AI adoption

Go to [[Week 2 - Introduction]] or back to the [[Main AI Page]]

Also see [[Master of Philosophy - Main Page]]

## Customer engagement

49% Improved customer service

49% Personalized customer / user experience

43% Increased customer engagement

42% Enabled faster response to customer / market needs

## Productivity & efficiency

49% Improved productivity & efficiency

46% Improved decision making & planning

46% Improved security & compliance, reduced risk

45% Reduced costs

42% Enhanced the learning experience

## Business growth 

42% Expanded ecosystem

41% Expanded business into new markets

39% Accelerated innovation of new products / services

#AIBusinessCase